Privacy Policy

Last updated: December 10, 2025

Pingvite is a social app operated by Hoessly Labs, a sole proprietorship registered in Winterthur, Switzerland. This Privacy Policy explains how we collect, use, and protect your information.

1. Data We Collect

Account Data:

Phone number (required for verification)
Display name and profile photo
School and grade (if provided)
Hang preferences

Usage Data:

Swipe actions and matches
Hang plans and negotiations
App interactions and navigation

Technical Data:

Device type and operating system
IP address and approximate location
App version and crash reports

2. How We Use Your Data

To create and manage your account
To match you with friends and facilitate hangouts
To send SMS verification codes and notifications
To improve the app and fix bugs
To comply with legal obligations

3. Third-Party Services

We use the following services to operate Pingvite:

Supabase (USA):

Purpose: Database & authentication
Data shared: Account data, usage data

Vercel (USA):

Purpose: Web hosting
Data shared: Technical data, IP address

PostHog (USA):

Purpose: Analytics & session replay
Data shared: Usage patterns, anonymized interactions

Twilio (USA):

Purpose: SMS delivery
Data shared: Phone number, message content

These providers process data under confidentiality agreements. We do not sell your personal data.

4. Analytics and Session Recording

We use PostHog to understand how users interact with Pingvite. This includes:

Which screens you visit
Button clicks and swipe actions
Session recordings (with sensitive inputs masked)

You can opt out by contacting us at hello@hoesslylabs.com.

5. Data Retention

Account Data:

Retention period: Until you delete your account

SMS Logs:

Retention period: 90 days

Analytics data:

Retention period: 12 months

Crash reports:

Retention period: 90 days

6. International Data Transfers

Your data may be processed outside Switzerland/EU by our service providers (USA). We ensure appropriate safeguards are in place consistent with Swiss data protection law.

7. Your Rights (GDPR & Swiss Data Protection)

You have the right to:

Access your personal data
Correct inaccurate data
Delete your account and data
Export your data (portability)
Object to certain processing
Withdraw consent at any time

To exercise these rights, contact us at hello@hoesslylabs.com.

8. Data Security

We use industry-standard security measures including:

Encrypted data transmission (HTTPS/TLS)
Secure database hosting with row-level security
Access controls and authentication

No system is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Pingvite is intended for users aged 14 and older. We do not knowingly collect data from children under 14. If you believe a child under 14 has provided us data, contact us immediately.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date reflects the current version. Continued use after changes constitutes acceptance.

11. Contact

Hoessly Labs
Winterthur, Switzerland
Email: hello@hoesslylabs.com
Website: https://hoesslylabs.com